> For the complete documentation index, see [llms.txt](https://helpdesk4.getfly.vn/huong-dan-su-dung/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban.md).

# TÍNH NĂNG CƠ BẢN

- [QUẢN LÝ KHÁCH HÀNG](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-khach-hang.md)
- [Tổng quan chung](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-khach-hang/tong-quan-chung.md)
- [Hướng dẫn sử dụng](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-khach-hang/huong-dan-su-dung.md)
- [Giao diện quản lý khách hàng](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-khach-hang/huong-dan-su-dung/giao-dien-quan-ly-khach-hang.md)
- [Thêm mới, sửa, xóa khách hàng](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-khach-hang/huong-dan-su-dung/them-moi-sua-xoa-khach-hang.md)
- [Theo dõi lịch sử chăm sóc khách hàng](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-khach-hang/huong-dan-su-dung/theo-doi-lich-su-cham-soc-khach-hang.md)
- [QUẢN LÝ BÁN HÀNG](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-ban-hang.md)
- [Quản lý sản phẩm](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-ban-hang/quan-ly-san-pham.md)
- [Quản lý báo giá](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-ban-hang/quan-ly-bao-gia.md)
- [Quản lý hợp đồng](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-ban-hang/quan-ly-hop-dong.md)
- [Quản lý đơn hàng](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-ban-hang/quan-ly-don-hang.md)
- [CÔNG CỤ MARKETING](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/cong-cu-marketing.md)
- [Chiến dịch](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/cong-cu-marketing/chien-dich.md)
- [Cơ hội](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/cong-cu-marketing/co-hoi.md)
- [Email Marketing](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/cong-cu-marketing/email-marketing.md)
- [SMS Marketing](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/cong-cu-marketing/sms-marketing.md)
- [Marketing Automation](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/cong-cu-marketing/marketing-automation.md)
- [Optin Form](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/cong-cu-marketing/optin-form.md)
- [Landing pages](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/cong-cu-marketing/landing-pages.md)
- [KPI](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi.md)
- [Tổng quan chung](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/tong-quan-chung.md)
- [Giao chỉ tiêu KPI](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/giao-chi-tieu-kpi.md)
- [Thống kê KPI](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/thong-ke-kpi.md)
- [KPI Khách hàng](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/thong-ke-kpi/kpi-khach-hang.md)
- [KPI Phòng ban](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/thong-ke-kpi/kpi-phong-ban.md)
- [KPI Nhân viên](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/thong-ke-kpi/kpi-nhan-vien.md)
- [KPI Sản phẩm](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/thong-ke-kpi/kpi-san-pham.md)
- [KPI Công việc](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/thong-ke-kpi/kpi-cong-viec.md)
- [KPI Chiến dịch](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/thong-ke-kpi/kpi-chien-dich.md)
- [KPI Affiliate](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/thong-ke-kpi/kpi-affiliate.md)
- [KPI Optinform](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/thong-ke-kpi/kpi-optinform.md)
- [Báo cáo Telesales](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/thong-ke-kpi/bao-cao-telesales.md)
- [KPI Phản hồi](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/thong-ke-kpi/kpi-phan-hoi.md)
- [Hướng dẫn setup mẫu KPI](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/kpi/huong-dan-setup-mau-kpi.md)
- [QUẢN LÝ CÔNG VIỆC](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-cong-viec.md)
- [Quản lý dự án](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-cong-viec/quan-ly-du-an.md)
- [Quản lý công việc](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-cong-viec/quan-ly-cong-viec.md)
- [Quy trình công việc mẫu](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-cong-viec/quy-trinh-cong-viec-mau.md)
- [QUẢN LÝ TÀI LIỆU](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-tai-lieu.md)
- [Tổng quan chung](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-tai-lieu/tong-quan-chung.md)
- [Hướng dẫn sử dụng](https://helpdesk4.getfly.vn/huong-dan-su-dung/tinh-nang-co-ban/quan-ly-tai-lieu/huong-dan-su-dung.md)